Customer Terms & Conditions of Sale
- First time orders are sent C.O.D. certified, unless prior arrangements
are made with our credit department.
- NET 30 DAYS (approved accounts only). Credit must be applied for
on our credit application form.
- A Service Charge of 2% (two per cent) per month will be assessed
on past due accounts. Past due accounts will revert to C.O.D. until
credit has been re-established.
- There will be a $20.00 Service Charge for returned cheques.
PRICING
Prices and specifications are subject to change without notice.
All prices are NET prices. Effective prices shall be those on most current
pricelist.
G.S.T. or H.S.T. is applicable on all merchandise (Cdn. orders only).
Provincial sales taxes are extra where applicable.
VISA / MASTERCARD
VISA or MASTERCARD credit cards are accepted. Minimum order $50.00.
FREIGHT
All goods are shipped F.O.B. Canadian Engravers Supply, via U.P.S.,
unless specifically noted otherwise. Shipping and handling charges will
be added to the invoice.
GOODS DAMAGED IN TRANSIT
The purchaser and receiver of goods is responsible to make any claim
for damages, loss or any other claim arising from problems caused during
shipping. The claim must be made immediately upon receipt with the carrier
in question. Canadian Engravers Supply Company Ltd. shall not be liable
for goods damaged or lost in transit.
RETURNED GOODS
CUSTOM FABRICATED OR NON-STOCK ITEMS ARE NOT ELIGIBLE FOR RETURN.
Merchandise returns require a Return Goods Authorization number. When
calling, notify our Customer Service Department with product number
and our invoice or packing slip number.
Returned goods are subject to a 15% restocking charge.
All discrepancies MUST be reported within 15 days.
WARRANTY
The following warranty is in lieu of all warranties expressed or implied
and covers all products sold by Canadian Engravers Supply Company Ltd.
SPECIFICALLY, SELLER AND MANUFACTURER DISCLAIM WARRANTY OF MERCHANTABILITY
OF OR FITNESS FOR A PARTICULAR PURPOSE and manufacturers/sellers only
obligation shall be to replace such quantity of the product proved to
be defective. Neither seller nor manufacturer shall be liable for any
injury, loss or damage, direct or consequential, arising out of the
use of, or the inability to use the product. Before using, user shall
determine the suitability of the product for his intended use and User
assumes all risk and liability whatsoever in connection therewith. The
foregoing may not be altered except by an agreement signed by officers
of sellers and manufacturers. Prices and Specifications are subject
to Change Without Notice.